29 Crossroads Drive •  Fulton, NY  •  315-592-2400
  • Facebook
  • Twitter
  • Google+

Website Designed by AG Social Co

PATIENT INFORMATION    •    PATIENT FORMS    •    ACCESSIBILITY    •    FAQ    •    LINKS

 
PATIENT INFORMATION

Appointment

The first step towards a beautiful, healthy smile is to schedule an appointment. 

Patient Forms

If you are a new patient to our office, please visit our Patient Forms section to download our new patient bundle with forms that will need to be filled out when you arrive at our office. Printing them, filling them out and bringing them with you will allow us to attend to your medical needs more quickly than completing them on your arrival.  Thank you and please contact our office if you have any questions at all.

Payment Options

For your convenience, we accept cash, personal checks, money orders, and most major credit cards. Payment is expected at the time services are performed.  Feel free to contact our office if your treatment plan requires more comprehensive dental work and you want to discuss financial arrangements.

Dental Insurance

Please contact our office for more Insurance details though we accept all insurances, but participate in these 4:

  • Delta Dental

  • The Guardian

  • Some Blue Cross/Blue Shield

  • MetLife

 

At the end of the day we all have to understand that it is the patients responsibility to understand and know their insurance since this is a contract they have agreed upon along with their employer and carrier. Insurance is only a way to help pay for dental care and every little bit helps. We always are willing to help you navigate through your insurance but we are not responsible for the details and limitations of your plan. Our only responsibility is to prescribe what's best for you.

CareCredit® Dental Financing

We are now able to offer our patients extended monthly payments through two financing companies, Care Credit and Unicorn Financing. Both are offered with payment options of up to 18 months at no interest. Please contact our billing associate for more information and an application, which we will be happy to assist you in completing.

Should you find that neither Care Credit or Unicorn Financing is suitable for you; payments can be made through our office in installments for patients who are established with the practice and have a proven credit history. You can begin your treatment with an initial down payment of 50% and balance due within 30 days. Effective January 1, 2007 there will be an interest charge on any new outstanding balances over 30 days. The interest will be calculated at 1.5%MPR (18%APR).

Our goal is to help you afford your dental choices. We understand that affordability is an important consideration in getting the dental treatment you need and deserve.

Frequently Asked Questions

Click Here to view some of the most frequently asked questions patients have about dentistry and oral health issues.

Interesting Dental Websites

In addition to our own website, there are other sites on the Web that provide interesting and helpful dental information.  Because we are committed to improving the oral healthcare knowledge of our patients, we provide a selection of links to other sites you might find interesting and informative. To view these visit our Links Section.

 
PATIENT FORMS

Fill Out Our New Patient Forms Before Your Appointment

 

If you are a new patient to our office, the attached file contains our new patient bundle with forms that will need to be filled out when you arrive at our office. This bundle includes our Patient Welcome Info, Patient Payment Info, Patient Missed Appointment Doc, and Patient Privacy Protection Info. Printing them, filling them out and bringing them with you will allow us to attend to your medical needs more quickly than completing them upon your arrival.  Thank you and please contact our office if you have any questions at all.

NEW PATIENT FORM

 
ACCESSIBILITY

Fulton NY Dentist – Dr. Yamilka Serrano & Dr. Juan Lopez

Dental Health Solutions – World Class Smiles!


Come experience all that modern dentistry has to offer! At Dental Health Solutions, we provide the whole family with comprehensive dental services in our Fulton-based state-of-the-art facility. It is our goal to help each of our patients achieve and maintain long-lasting dental health, through general, restorative and cosmetic procedures

Dental Health Solutions dedication to all of our patients

  • It is the mission of our office to strive for, attain and deliver the highest level of dental care for our patients.

  • We will treat every patient in a caring, concerned, empathetic, understanding, honest and professional manner.

  • We will maintain the highest ethical, personal and professional standards possible.

  • We will strive daily for professional dental excellence through our caring, sincere and professional treatment for each of our patients.

  • We will be measured both personally and professionally through our belief and dedication towards providing each and every one of our patients with the best dental care possible.

  • We will dedicate ourselves towards fostering a friendly, positive, professional, supportive, educational, stimulating and family oriented dental office environment.

 

Our Dental Services

Dr. Lopez, Dr. Serrano, and the staff of Dental Health Solutions are dedicated to improving the quality of life for our Fulton community. We fully support our local economy and all of our labs and restorations are made here in Upstate New York. Our services are wide-ranging and address many oral health needs.

Dental Health Solutions – World Class Smiles!

When you and your family visit our state of the art office in Fulton, NY dentist Dr. Yamilka Serrano & Dr. Juan Lopez your oral health is our top priority. Our entire team is dedicated to providing you with the personalized, quality dental care that you deserve.

Patients from the Fulton and surrounding area are always welcome. New patients receive a thorough initial exam in order for our staff to fully understand the current oral health condition and to get to know the patient’s health history. Routine cleanings are strongly encouraged to maintain optimum oral health. The procedures performed at Dental Health Solutions are done with the fullest quality, function and aesthetic results in mind. We offer fluoride treatments, white fillings, crowns and bridges, porcelain veneers, teeth whitening, dentures and dental implant restorations to maintain a healthy bite over the long-term.


We service patients in need of root canals, help with gum disease, and will provide treatment for TMJ conditions.   

Improving Smiles Every Day!

As a full-service office, smile reconstructions are possible. Drs. Lopez and Serrano will sit with patients and listen to concerns, discuss treatment options and then develop a concise plan to recreate your beautiful smile.

As family dentists, we treat patients of all ages. Whether you are a child, teenager, adult or senior, we can provide you with the best in dental health and wellness. 

To make an appointment, or to discuss any of our services and treatments, please contact us today. We look forward to serving you and your family at our Fulton office. 

New Patients – Download new patient forms, find answers to frequently asked questions, or for more information regarding payment options and appointment procedures.

 
FREQUENTLY ASKED QUESTIONS

Have Your Dental Questions Answered By Dental Health Solutions


Below are some of the most frequently asked questions patients have about dentistry and oral health issues.  If you have any other questions, or would like to schedule an appointment, we would love to hear from you.

Click on a question below to see the answer.

 
TAKE CHARGE OF YOUR ORAL HEALTH

Browse Through These Links For More Information

 

In addition to our own website, there are other sites on the Web that provide interesting and helpful dental information.  Because we are committed to improving the oral healthcare knowledge of our patients, we are providing the following selection of links to other sites you might find interesting and informative.  We have grouped some of the links into various categories to provide quick access to the topics of greatest interest to you.

If you have a suggestion for a new link, please send us an email, as we are always looking for good resources to pass along to our valued patients and visitors to our website.  We hope you find these sites helpful!

 

General Dental Websites

 

The following links provide some good general information on dentistry.

 

  • Academy of General Dentistry
    The AGD’s consumer information section provides information on more than 50 oral dental health topics.
     

  • American Dental Association
    Provides information for the general public including dental care articles, dental insurance information, and information for students interested in dentistry.
     

  • Glossary of Dental Terms
    American Dental Association’s comprehensive reference provides a glossary of dental terms as they relate to the public.

 

 

Oral Health Care & Products

 

Links to sites providing helpful information on oral health and home care products patients can use to maintain optimum oral health.

 

  • Colgate
    Trusted resource for dental health information and oral care products.
     

  • Crest
    One of the world's most trusted brands in dental products.
     

  • Oral-B
    Oral-B developed this learning center for dental health education to promote oral care habits that are essential to the lifelong health of teeth and gums.  The site includes information and advice for children, adults, and dental health teachers.
     

  • Sonicare
    Learn how the Sonicare toothbrush creates an indescribable clean feeling, the benefits you can expect, and even take a factory tour.

 

 

Other Interesting Websites

  • Healthy Smiles 2010
    A program with a goal to combat America’s Oral Health Epidemic by improving the oral health of more than 50 million American children and their families by the year 2010.
     

  • National Museum of Dentistry
    The museum, a Smithsonian Institution Affiliate, is a lively national center where visitors learn the importance of a healthy smile and are fascinated by the rich history of dentistry.